Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and service address when you submit a booking request or contact us.
• Payment Information: We use Stripe to process payments. We do not store full card numbers or sensitive payment data on our servers.
• Usage Data: Pages visited, browser type, device type, and IP address collected automatically through standard web analytics.
• Communications: Messages you send us via email, phone, or our website chat.

2. How We Use Your Information

• To schedule and fulfill your cleaning appointments
• To communicate confirmations, reminders, and service updates
• To process payments securely through Stripe
• To respond to inquiries and provide customer support
• To improve our website and service offerings
• To send occasional promotional communications (you may opt out at any time)

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted vendors (such as Stripe for payments and email delivery services) who assist in operating our business, under confidentiality agreements.
• Legal Requirements: If required to comply with applicable law, legal process, or government request.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred as a business asset.

4. Data Security

We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. All payment processing is handled by Stripe, which is PCI-DSS compliant. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data, subject to legal obligations
• Opt out of marketing communications at any time by contacting us

To exercise any of these rights, please contact us using the information below.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: